Contact Employee Benefits Office


Attention!

Effective 8/23/2011, the Army NAF Employee Benefits Office re-located to Ft. Sam Houston, TX. The Alexandria, VA office is closed and prior contact information for that office is not longer in service. However, the toll free number 1-877-384-2340 will continue. You may leave messages at this number. If you need to speak to an employee benefits representative, please contact one of the commercial numbers below.
Phone Numbers
 
Toll Free 1-877-384-2340
Commercial 1-210-466-1637
Fax Number 1-210-466-1639
Benefits Program Manager 1-210-466-1626
Retirement Program Manager 1-210-466-1638
401k, LTC, FSA Program Manager 1-210-466-1636
Medical Program Manager 1-210-466-1628
Portability Program Manager 1-210-466-1635
Life Insurance Inquiries 1-210-466-1641
NAF Benefits On Line Inquiries 1-210-466-1625 or 1-210-466-1624
Fidelity Investments Toll Free CONUS 1-800-835-5093
Fidelity OCONUS AT&T Direct Access 1-877-833-9900
Aetna for DoD NAF Health Benefit Plan 1-800-367-6276
John Hancock for Retiree Annuities 1-800-624-5155
Long Term Care (CNA Insurance Co.) 1-877-777-9072

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