U.S. Army MWR

Quick Service Restaurants Program Manager's Toolbox

Policy and Program Evaluation

 Evaluation 1.  Customer Service
2.  Scorecards
3.  Mystery Shopper Program Guidance

4.  MWR Category C Business Revitalization Program (BRP) Guidance


Training Materials

 Classroom Training Templates:

Pizza Production Procedures
for Oven-Rising Pre Sheeted Dough
for Dough Balls
  -  Standard Equipment Owners Manuals & Cut Sheets

Philly Cheese Steaks Production Procedures

Java Café  - Starbucks Training

Master QSR Project Tracker & Training Planner

Quick Service POS Menu Programming Guide

ServSafe Alcohol Training

ServSafe Sanitation Training

2013 Fast Casual Top 100


  1. Material Safety Data Sheet (MSDS)
  2. Hazard Analysis Critical Control Point (Sanitation):
      3.  Branded Restaurants Handwashing Signs  

Professional Development

 Development Professional Development Guide

FMWRA Course Catalog for Business

Customer Service Program Policy SOP

James A. Carroll Excellence In Management Awards

Branded Restaurants Data


Order Guides: Uniform Order Forms

We Proudly Serve  Starbucks Data:

We Proudly Serve  Starbucks Seasonal Promotions Data: 

Java Cafe - Starbucks Mid-Winter 2012 Promotion
Cinnamon Dolce Latte
Java Café Standard FF&E Specifications:
Java Café Design Examples:


Web Links

 links image MWR Brand Central
MWR Academy
National Restaurant Association
International Military Community Executives Assoc.
Civilian Personnel Online
Joint Services Prime Vendor Program
MWR Business Plan Developer
Any questions or comments about the Quick Service Restaurants program page, e-mail brad.puterbaugh@us.army.mil

Strategic Planning Integrated Resource Information Tool


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